Consumer World Original

Mouse Print* -- Does Spectrum Capture Your Voice Then Secretly Use It for ID Purposes?

How do you feel about a company recording your voice, and then without your permission (allegedly), they transform it into a digital voice signature or voiceprint to be used to identify you by voice in the future? One reader says that's what happened to her. That is our Mouse Print* story this week.

3 Ways to Find COVID Test Kits

The hottest thing to buy these days is a rapid COVID test. Here are three websites/apps that are constantly checking store stock levels to see which sellers have test kits available. You can set them to notify you via text or email when they come back in stock.

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Did You Pay an Unreimbursed ATM Surcharge?

According to a lawsuit, some banks conspired to raise the fee ATM users were charged when you used an ATM not owned by your bank. So, if you paid any unreimbursed ATM surcharges between October 1, 2007 and November 12, 2021, you can file a claim for a (partial) refund here.

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Consumer Investigation

The High Price of Consumer Convenience

When you order groceries online for delivery via Instacart or other services you pay a pretty penny extra for that convenience. A Marketplace test shows you just how much extra you pay. In total, they paid $74.16 more -- that's over 30% more -- than the same order of 20 grocery items would cost if purchased in-store.

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