TWITTER Week of June 7, 2021 (see last week)
Consumer World Original
In a move consumer advocates thought they would never see, Amazon no longer requires consumers to settle all disputes with the company via arbitration and no longer bans court or class action lawsuits. How did this come about? Very clever consumer lawyering!
That is our Mouse Print* story this week.
Shoppers rely on reviews when making purchases of all types. But some also do that when picking a doctor or medical facility. An investigation by the Washington Post reveals that some of these reviews are fake on Google, TrustPilot, Yelp, and other sites where medical reviews can be found. A phony review of a restaurant or toaster oven is one thing, but it is quite another when it comes to health professionals.
Most people know that if you pay for a purchase with PayPal, you get buyer protection promising a refund if you don't get the item or there is a misrerpresentation. The consumer in the video above found out the hard way that there's a big catch to getting his money back -- he has to return his particular purchase -- to China!
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