TWITTER Week of August 16, 2021 (see last week)
Consumer World Original
Domino's just launched a major promotion giving away $50-million in free food to random customers who place orders through the company's own delivery service. So if you are lucky, you could order a pizza and get a free dessert or a second pizza free. Or you could get nothing extra. Hmmm... sounds like a game of chance that companies are not generally allowed to run.
That is our Mouse Print* story this week.
Some big chain retailers use "The Retail Equation" (formerly The Return Exchange) to decide whether to accept or reject a customer's tendered merchandise return. The company maintains a database of individuals' return history (frequency, receipt or no receipt, etc.). Unlike your credit history, return records are NOT shared among participating retailers. It will reject a return if the particular retailer's return limit has been reached. Now some consumers are taking the company to court claiming they have wrongly been labeled as returns abusers.
Consumer Reporter Jeff Rossen recently did a price check of airfares and hotel rates to see if different websites were selling the exact same itinerary for the same price. Turns out that sharp shoppers can save significantly by comparison shopping sometimes.
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