Consumer World Original

Mouse Print*-- Hey Jose Cuervo, Where's the Booze?

This week we have a mystery. We got a complaint from a consumer who said she bought a carton of Jose Cuervo Sparkling Margarita drinks but the alcohol content in the cans was much less than what was represented on the box. So we decided to investigate. That story is in Mouse Print* this week.

Study Finds Unhealthy Water on Some Airlines

A three-year study by a health nonprofit of 10 major and 11 regional airlines found that the drinking water onboard (also used to make coffee and tea) was potentially unsafe at many carriers. Tests looked for E.Coli and coliform bacteria. Delta and Frontier had the safest water, while American and JetBlue had the worst. See full study.

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Amazon's $2.5-bil Settlement Website Open; Don't Use a Fake Settlement Website

After settling an FTC case against it for making sign-ups for Amazon Prime sneaky and cancellation difficult, Amazon sent automatic refunds to qualified customers ending in late December. Now for those who believe they were owed a refund but didn't get it, you can file a claim on their official settlement website. [NOTE: Some anti-virus programs block access to this site erroneously.] See this Q&A from the FTC to learn who qualifies. But be warned, scammers may set up fake settlement websites to steal your Amazon credentials. Take this quiz to see if you can distinguish real settlement websites from very realistic-looking fakes.

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Consumer Privacy

NYC Supermarket Wegmans Scanning Shoppers' Faces

Wegmans supermarket in lower Manhattan is using biometrics to scan and record shoppers faces as they enter this store and at some other test stores. Privacy experts are alarmed, and consumer advocates worry this could lead to personalized pricing. Print version of story is here.

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