TWITTER Week of June 1, 2020 (see last week)
Consumer World Original
A regular reader got a big surprise when he bought a set of Better Homes and Gardens sheets at Walmart a couple of weeks ago. He thought he got a free bonus with the purchase, but the fine print of the offer suggested otherwise.
That is our Mouse Print* story this week.
The UK consumer organization, Which?, recently conducted a fascinating experiment. They showed 10,000 people a variety of products with star ratings and reviews, including some "Don't Buy" items based on Which?'s own testing results. Some test takers were exposed to glowing reviews and inflated star ratings for those bad products, and that doubled their purchase intention compared to those who saw honest reviews.
As businesses look for more ways to help cover their expenses in these unusual times, you may see some try to tack on convenience fees or credit card surcharges. The former are generally allowed for companies that don't usually accept credit cards, but surcharges may or may not permitted based on state law. See the rules for each state.
Millions of dollars are being stolen by foreign crooks who are applying for unemployment in your name using ID info gained from various companies that were breached. So if you get a letter in the mail saying your claim was approved, but you never applied for unemployment, immediately notify your state unemployment office and AG. The fraudulent claim could prevent you from making a real claim over the next 39 weeks.
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