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Best Buy Bungles then Cancels Orders Days Before Holiday

A few days before Christmas untold numbers of customers received emails from the company with bad news: your order is being cancelled. And these weren't orders from a few days earlier, they were from Thanksgiving weekend. The company offered little explanation, and refused to say how many customers were affected. See shoppers' complaints here, and the amount of compensation some people are getting here. Shoppers have complained that other retailers cancelled orders too.

Year-End Tax Tips

Quick... here are some money moves you can make now before year-end to save on your 2011 tax return next April.

Consumer World Exclusive

2011 Return Policy Survey: Some Retailers Naughty, Most Nice

shopping bags Consumer World's annual survey of retail return policies reveals that a number of retailers are easing up a little bit by dropping restocking fees, but be warned, that other major stores are shortening the return period on electronics. Here is our full report.

Thanks for Good Customer Service

roses 'Tis the season to publicly thank customer-oriented companies for providing good service. MrConsumer had extraordinary service from Aldi and Vistaprint recently. Read how they responded to issues, or add your own compliment about a different company that gave you great service.

Consumer Quickies

  • 10 Things Medicare Won't Tell You
  • Saab Halts Warranty Coverage; Attempts to Sell Cars "As Is"
  • Most Coupons on Cellphones Won't Scan!
  • Don't Lose Your Credit Card Rewards
  • They Protested Canned Reindeer and Sales Skyrocketed
  • 2011 Best Before and After Home Renovation Pics
  • AT&T Drops Bid to Acquire T-Mobile
  • Seagate to Slash Warranty Length on Hard Drives
  • Stolen Credit Card Numbers Sell for as Little as $3.50 Each
  • Don't Get Scammed by a Rogue QR Code
  • Some (Expensive) eTailers Offer Free Return Shipping
  • Which Disposable Batteries Last the Longest?
  • Study: Shopppers Believe Very Specific Claims
  • EU Bans Above-Cost Surcharges When Paying with Plastic
  • J&J Pulls Motrin from Drugstore Shelves
  • Delta Sued for Under-Reimbursing for Luggage Woes
  • 5 Times You Shouldn't File an Auto Insurance Claim
  • How Gift Recipients Value Gifts (More=Less)

    2.5 cents/min Long Distance
    No Monthly Min.; Free 800 Number

    phonePay only 2.5 cents a minute for long distance on ECG's state-to-state plan. The rate is good all day, with no minimum usage and no monthly fee like $4.95 or $5.95 -- it is just 99 cents as of Jan. 1, 2010, with a 59˘ reg. recovery fee, along with the usual taxes. You are billed online, and must pay automatically by debit/credit. They use real phone lines, and there are no special codes to dial. Six-second billing saves money, and a free 800 number lets the kids call home easily. U.S. based customer service. Instate and HI/AK rates vary. More information. ++

    CW Exclusives

  • Sears Caught Cramming Service Contracts onto Appliance Orders
  • Samsung Galaxy Tab 8.9 Tablet Reviewed
  • Groceries Price Comparison Survey: Drugstores vs. Supermarkets
  • Flaw Lets Hackers Spoof Your Caller ID to Gain Access to Your Credit Card Account History at Major Banks
  • Samsung Galaxy Tab 10.1 Tablet Reviewed
  • Different Prices Coming for Cash vs. Plastic
  • 2010 Retail Return Policy Survey

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  • Price Check
    Enter an item, and compare its price at dozens of online stores instantly

    (Hint: Use brand, title, model#, etc.) ++

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    Want a better bargain? Get an email alert when the product you want drops in price. Try it! ++

    Consumer World Exclusive

    Mouse Print* -- Ho, Ho, Ho, DC-Style

    mouse print [A new Mouse Print* story will appear on Jan. 2.] Just in time for a little holiday cheer, MrConsumer found a novel disclaimer on a street sign in Washington, DC. Get a chuckle this week in Mouse Print* .

    Compare Prices of:
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    Consumer Reports Online

    Top 10 Things People Do with Lousy Gifts

    Got a gift you hate? See what Consumer Reports readers say they are most likely to do with a lousy one they got.

    Consumer World's
    Mini Consumer Resource Guide

    Mini Consumer Resource Guide

    Bargain of the Week

    Gift Card Exchange Day

    In the never ending series of made up "days" for marketing purposes, now comes Gift Card Exchange Day -- December 26. They claim that resellers pay the highest prices on this day for your unwanted gift cards. Check the site to see competing offers for buying your giftcards.

    See also Hot Deals:

  • Name Your Own Price Tickets for Sports + Music. 10-50% Below Face Value, No Fees ++
  • No More Coupon Clipping! Load Them onto Your Store Loyalty Cards ++
  • Your Local Newspaper -- up to 50% Off++
  • 2012 Entertainment Coupon Book Sale++
  • 70 Magazines Under $5 Year
  • $25 Restaurant Certs - Usually $5 or less

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