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Consumer World Exclusive

2011 Return Policy Survey: Some Retailers Naughty, Most Nice

shopping bags Consumer World's annual survey of retail return policies reveals that a number of retailers are easing up a little bit by dropping restocking fees, but be warned, that other major stores are shortening the return period on electronics. Here is our full report.

Top Toys for 2011

toys 'Tis the season for toy buying, and a number of organizations have just published their "best toys" lists. Here are the lists from Good Housekeeping, Oppenheim Toy Portfolio, and Dr. Toy.

Shipping Deadlines for Net Stores

boxes Time is ticking. You only have a few more days in some cases to place online orders and not have to pay extra for expedited shipping to ensure arrival before Christmas. Here is store list one and list two.

Thanks for Good Customer Service

'Tis the season to publicly thank customer-oriented companies for providing good service. MrConsumer had extraordinary service from Aldi and Vistaprint in the past couple of weeks. Read how they responded to issues, or add your own compliment about a different company.

Consumer Quickies

  • 10 Cereals with Highest Sugar Content
  • When an Airline's Advertised Fare is in Error
  • In UK, Supermarkets Caught Making Savings Fibs
  • You Better Watch Out: That Web Item May be Counterfeit
  • First Class Mail to Take at Least Two Days Locally
  • New Gadgets May Help Cut Your Electric Bill
  • New Service Lets You Buy What You See on TV
  • Some "Free Roaming" Chickens Can't Even Cross the Road
  • Do's and Don'ts Picking a Financial Advisor
  • There is Help for Compulsive Shoppers
  • Comcast Says It Won't Put Data Caps on Net Service
  • AT&T: Bottom-rated Cell Carrier in CU Study
  • Online Pure Breed Puppies Often Misrepresented [video]
  • Comment on CFPB's New Simple Credit Card Disclosure
  • IA-AG Settles with Over Buyer's Club Memberships
  • Oh Please: Lawsuits May Contend Fast Food is Addictive
  • The Science Behind Faster Checkout Lines
  • Debit Card Law Means Higher Costs for Small Purchases
  • Senate Rejects Choice for New Consumer Agency Head
  • This Guy Decided to Scam the Scammer

    2.5 cents/min Long Distance
    No Monthly Min.; Free 800 Number

    phonePay only 2.5 cents a minute for long distance on ECG's state-to-state plan. The rate is good all day, with no minimum usage and no monthly fee like $4.95 or $5.95 -- it is just 99 cents as of Jan. 1, 2010, with a 59˘ reg. recovery fee, along with the usual taxes. You are billed online, and must pay automatically by debit/credit. They use real phone lines, and there are no special codes to dial. Six-second billing saves money, and a free 800 number lets the kids call home easily. U.S. based customer service. Instate and HI/AK rates vary. More information. ++

    CW Exclusives

  • Sears Caught Cramming Service Contracts onto Appliance Orders
  • Samsung Galaxy Tab 8.9 Tablet Reviewed
  • Groceries Price Comparison Survey: Drugstores vs. Supermarkets
  • Flaw Lets Hackers Spoof Your Caller ID to Gain Access to Your Credit Card Account History at Major Banks
  • Samsung Galaxy Tab 10.1 Tablet Reviewed
  • Different Prices Coming for Cash vs. Plastic
  • 2010 Retail Return Policy Survey

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  • Price Check
    Enter an item, and compare its price at dozens of online stores instantly

    (Hint: Use brand, title, model#, etc.) ++

    Deal Alerter

    Want a better bargain? Get an email alert when the product you want drops in price. Try it! ++

    Consumer World Exclusive

    Mouse Print* -- More Products Downsized

    mouse print Our trusty mouse has been scouring the supermarket shelves looking for products that have shrunk in size, and he found a bunch of popular items. See them this week in Mouse Print* .

    Compare Prices of:
    Digital Cameras
    Digital Cameras
    Flat Panel LCD TVs
    Flat Panel LCD TVs
    MP3 Players
    MP3 Players
    GPS Units
    GPS Units
    Laptops & Notebooks
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    Ink & Toner
    Ink & Toner
    Other Items ++

    Consumer Reports Online

    How to Spend Less

    Consumer Reports offers tips on how to cut your expenses for health care, food, cars, pet care, entertainment and more.

    Consumer World's
    Mini Consumer Resource Guide

    Mini Consumer Resource Guide

    Bargain of the Week

    Google Voice Free for 2012

    Google has quietly announced that Google Voice will be free for another year. This service gives you a phone number, and allows you to make calls to real phone numbers in the US and Canada free through your computer or smart device. It can even be used with the Android app, GrooveIP, to work on Android phones and tablets and not use cell minutes. Google Voice has many features like call screening, voicemail, and much more.

    Entertainment Coupon Books - $19.99 + Add'l Books only $15 + Free Shipping

    Lowest price ever this early... and they have just extended the sale until 12/23. The Entertainment Coupon book [buy one, get one free meals, travel discounts, etc.] is only $19.99 plus free shipping. And, even better, additional books are only $15 each! Order now for yourself and as gifts. Order deadline was Dec. 8 for free delivery before Christmas. Expedited delivery options available now. ++

    See also Hot Deals:

  • Name Your Own Price Tickets for Sports + Music. 10-50% Below Face Value, No Fees ++
  • No More Coupon Clipping! Load Them onto Your Store Loyalty Cards ++
  • Your Local Newspaper -- up to 50% Off++
  • 2012 Entertainment Coupon Book Sale++
  • 70 Magazines Under $5 Year
  • $25 Restaurant Certs - Usually $5 or less

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