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Which Cell Provider has the Best Customer Service?

JD Power surveyed over 9000 wireless customers to find out about their customer service experiences with their company (at company stores, online, and via phone). T-Mobile came in last, see how the others ranked.

Top 10 Scams of 2011

scam The National Consumers League just released its top 10 scams list for 2011 [pdf] based on calls and emails to its Fraud.org hotline and website. It is no surprise that prize offers takes the top slot.

Novel Uses for Baking Soda, Vinegar, Dryer Sheets and Beer!

Did you know that flat beer can polish your copper bottom pots? Or that vinegar will help lock-in colors of your favorite sweater? Who knew! Here are more expected and unexpected uses for common household products.

Thanks for Good Customer Service

roses Here's a place to publicly thank customer-oriented companies for providing good service. MrConsumer had extraordinary service from Aldi, Vistaprint, and Stop & Shop Pharmacy recently. See what they did, or better yet, add your own compliment about a different company that gave you great service. [No whining allowed.]


Consumer Quickies

  • 5 Ways Car Ads Can Lie
  • Scamsters in the Digital Age: How to Protect Yourself
  • Digital Music May Go Hi-Fi (Back to the Future)
  • Scam: Don't Follow Link for Facebook "Dislike" Button
  • Cell Users Complain about Short Battery Life on 4G
  • Some Flights Cost Less if Booking a Car at the Same Time
  • Want a Lower Cable Bill? Just Ask (Periodically)!
  • Beware "Junk" Health Plans
  • Tips on How to Avoid Baggage Fees
  • Wal-mart to Reformulate and Label Healthier Food
  • Judge: Kitty Litter Ad Doesn't Pass Smell Test
  • Some Store Brand Groceries Go Up in Price
  • Bill Would Undo New Total Airfare Disclosure Requirement
  • Why Credit Card Rates Remain So High
  • Top "Gotchas" in Software Licensing Agreements
  • Vonage Offering Apps for Free Calling
  • Google to Pay People Who Agree to be Tracked
  • He's a Privacy Advocate Aggravating to Facebook
  • A Penny a Gallon for Heating Oil? Apparently Yes!
  • Top 10 Counterfeit Goods
  • Going Out of Network for a Doc Just Got More Costly
  • Health Insurers to Provide New Policy Summaries
  • Airlines Cash-in on Unused Tickets
  • Bankrupt Kodak Shutters Digital Camera Business
  • He Wants a Digital Data Consumer Bill of Rights
  • Coming FAA Rules to Benefit Fliers

    2.5 cents/min Long Distance
    No Monthly Min.; Free 800 Number

    phonePay only 2.5 cents a minute for long distance on ECG's state-to-state plan. The rate is good all day, with no minimum usage and no monthly fee like $4.95 or $5.95 -- it is just 99 cents as of Jan. 1, 2010, with a 59˘ reg. recovery fee, along with the usual taxes. You are billed online, and must pay automatically by debit/credit. They use real phone lines, and there are no special codes to dial. Six-second billing saves money, and a free 800 number lets the kids call home easily. U.S. based customer service. Instate and HI/AK rates vary. More information. ++



    CW Exclusives

  • 2011 Return Policy Survey
  • Sears Caught Cramming Service Contracts onto Appliance Orders
  • Samsung Galaxy Tab 8.9 Tablet Reviewed
  • Groceries Price Comparison Survey: Drugstores vs. Supermarkets
  • Flaw Lets Hackers Spoof Your Caller ID to Gain Access to Your Credit Card Account History at Major Banks
  • Samsung Galaxy Tab 10.1 Tablet Reviewed
  • Different Prices Coming for Cash vs. Plastic


    Find Coupons for Online Stores



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    Consumer World Exclusive

    Mouse Print* -- TGI Friday’s “Free Entree” Offers Mislead

    mouse print If you got an email from a restaurant promising a free meal, you may well click on it. Unfortunately, TGI Friday's offers of free meals often turn out to be misleading. We called them to task, and how they responded is this week in Mouse Print* .

    Compare Prices of:
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    Consumer Reports Online

    Don't Waste Your Money on ID Theft Protection Services

    Some companies are using scare tactics to get you to sign up for ID theft protection services. Consumer Reports evaluates different types of services and claims and suggests you don't fall for the hype.

    Consumer World's
    Mini Consumer Resource Guide

    Mini Consumer Resource Guide


    Bargain of the Week

    Lifetime MalwareBytes -- $13.99

    One of the better programs to have on your computer to prevent you from visiting sites infected with rogue malware is MalwareBytes. You can get a lifetime subscription to the "Pro" version, which includes automatic updates and real-time scanning, for only $13.99 when you enter coupon code EMCNHJN42 when you checkout. Ends 2/16. (You may have to sign-in/register at Newegg first.) From the company directly, MalwareBytes is $24.95, but their own coupons bring the price down to $19.99. So paying only $13.99 is a real deal.

    See also Hot Deals:

  • Your Local Newspaper -- up to 50% Off++
  • No More Coupon Clipping! Load Them onto Your Store Loyalty Cards ++
  • 2012 Entertainment Coupon Book Sale++
  • 70 Magazines Under $5 Year
  • $25 Restaurant Certs - Usually $5 or less
  • Name Your Own Price Tickets for Sports + Music. 10-50% Below Face Value, No Fees ++




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