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Consumer World Exclusive

2012 Return Policy Survey

We just released our annual retailer return policies survey which shows that while some big name stores are tightening their return policies, some holiday extensions will let you return gifts into late January or even February. All in all, though, most shoppers can look forward to many happy returns.

Give, But Give Wisely

charity Before you donate to a charity this holiday season, be sure to check them out at a variety of different organizations that evaluate charities. And be particularly careful of charity scams arising out the school shooting in Newtown.

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Year-End Tax Tips

empty pockets As the fiscal cliff approaches, here are some last minute tax tips to help lower your taxes and to take advantage of possible tax maneuvers before 2012 ends.


Consumer World Exclusive

Mouse Print* -- FreedomPop Weasels on Refund Rights

mouse print Back in October many media touted a new free wireless Internet service called FreedomPop, which promised half a gig of data free every month, and that equipment deposits were fully refundable when you left the service. Fast forward two months. Some consumers are complaining that the company changed the rules. That story is this week in Mouse Print*.

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Bargain of the Week

60 Software Programs Free After Rebates

Fry's is offering over 60 programs free after rebates (some are upgrade rebates requiring proof of prior ownership), and many come with free shipping. Among the better choices: Norton Internet Security 2013 triple bundle, PC Mover Ultimate; PagePlus Essentials; and Soda PDF Professional. Be sure to print all rebate forms.

$10 off a $30 Purchase with PayPal at Home Depot

Existing Paypal customers can get $10 off a $30 purchase at Home Depot, Dollar General, Nine West or Guitar Center (only one $10 offer per account, not per store) after signing up and when using Paypal at the checkout. Complicated sign-up process requires cellphone. Can use $10 off to buy $30 Home Depot gift card (choose Paypal at self-service kiosk as payment method, enter your cell number and your new Paypal checkout PIN). Business accounts are excluded.

See also: Hot Deals

Consumer Reports

Top Washer and Dryer Pairs

Consumer Reports list 10 washer and dryer pairs that topped their recommended list. Both top-loading and front-loading models are included.


Customer Service Kudos

roses Post a compliment here (or read some) about specific companies that provided great service. [No whining!]


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